Welcome! For 25 years we did not offer make up classes. We are trying to implement a system now. The sooner we know of your absence, the better chance we have of someone else filling your spot. Please only report an absence if you KNOW you will be absent. Once we schedule someone else in your spot, we cannot give it back to you.
Known absence in advance- Log in your portal up until midnight before the absence. Under the menu, choose absences & make ups to record your absence. The day of your absence we will note it as eligible for make up and email you directions.
Day of absence- Email us about your absence, info@theswimcenter.com. Only absences with a doctors note will be eligible for make up.
To schedule a make up for any absences noted as eligible for make up, please log into your customer portal. Go to the menu and choose make ups. It will only show make up options for today or tomorrow. Remember there is a $5 administrative fee for any make ups scheduled.
Please visit your Customer Portal for our policies and procedures.
Use the link below to be added to our email list for future updates about our programming!